Privacy Policy for Calvary Chapel Cle Elum Mobile App
Effective Date: 2-12-24
This Privacy Policy describes how Calvary Chapel Cle Elum ("we," "our," or "us") collects, uses, and discloses your personal information when you use our mobile application ("App"). This policy applies to all users of the App, including residents in the European Economic Area (EEA).
1. Data We Collect
We collect various types of personal data when you use our App. The data we collect includes:
Personal Identification Information: name, email address, phone number, and physical address.
Device Information: device model, operating system version, language settings, geolocation (if provided), and country/city information (derived from geolocation).
Usage Data: information about how you interact with our App, including the features you use and the frequency of use.
Other Data: data collected through third-party services such as Flurry, Firebase, Count.ly, AppsFlyer, and Facebook App Events.
2. How We Collect Your Data
We collect data directly from you when you:
Register for an account or place an order for any of our services or products.
Use our App or website where cookies are set on your device.
We may also receive data indirectly from third-party sources like:
Flurry (https://www.flurry.com)
Firebase (https://www.firebase.google.com)
Count.ly (https://count.ly)
AppsFlyer (https://www.appsflyer.com)
Facebook App Event (https://developers.facebook.com/docs/app-events)
3. How We Use Your Data
We use the personal data we collect to:
Process your orders and manage your account.
Provide customer support.
Send you promotional emails about our products and services, unless you opt out.
Share your data with partner companies, with your consent, to offer their products and services.
Prevent fraudulent transactions by sharing necessary data with credit agencies and payment processors.
4. How We Store Your Data
We store your data securely in France (Europe). We will retain your data for [insert retention period], after which it will be deleted using [insert deletion method, e.g., anonymization or permanent deletion].
5. Third-Party Data Processors
We may use third-party services to process your data, including:
[List CRM services, email marketing platforms, and other third-party tools like Zapier, Airtable, Tawk.to, etc.]
These third parties may have access to certain personal data, but they are required to keep it confidential and secure.
6. Marketing Communications
We may send you information about our products and services, as well as offers from our partners. You may opt-out of marketing communications at any time by contacting us at [insert email address].
You have the right to stop receiving marketing communications from us and can exercise this right by contacting us at [insert contact details].
7. Your Data Protection Rights
Under the General Data Protection Regulation (GDPR), you have the following rights:
Right to Access: Request copies of your personal data.
Right to Rectification: Correct any inaccurate or incomplete information.
Right to Erasure: Request the deletion of your personal data under certain conditions.
Right to Restrict Processing: Request the restriction of data processing under certain conditions.
Right to Object: Object to data processing under certain conditions.
Right to Data Portability: Request the transfer of your data to another organization or directly to you.
To exercise these rights, please contact us at [insert contact details]. We have one month to respond to your request.
8. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your user experience and collect data on how our App is used. You can manage your cookie preferences through your browser settings.
We may use the following types of cookies:
Strictly Necessary Cookies: Essential for accessing and using our services.
Performance Cookies: Track how you use our App to help us improve its performance.
Functionality Cookies: Remember your preferences and settings.
For more information on how to manage cookies, please visit: [insert links to browser guides for managing cookies].
9. Sharing Your Data
We may share your personal data with third-party analytics providers such as Google Analytics, Facebook Pixel, and others to track user interactions and improve our services. These services do not receive personally identifiable information.
We may also share your data with:
Service Providers: Who help us with processing payments, providing customer service, or marketing.
Legal Obligations: If required by law or in response to legal processes.
10. Third-Party Websites
Our App may contain links to third-party websites. Our Privacy Policy applies only to data collected through our App and website. Please read the privacy policies of any external websites you visit.
11. Data Security
We take reasonable steps to protect your personal data through various security measures, including encryption and secure storage. However, no method of electronic transmission is entirely secure, and we cannot guarantee absolute security.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Please review the policy periodically.
13. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at:
Email: info@cccleelum.com
14. Contacting the Relevant Authority
If you have concerns regarding how your personal data is processed, you can contact the relevant data protection authority in your country. For users in the European Union, you may contact the supervisory authority in your country of residence.